Privacy Policy

Privacy Policy

Introduction

Welcome to https://broomfield-crisis-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Broomfield Crisis Counseling Therapy” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Broomfield Crisis Counseling Therapy’s online presence, including but not limited to:

Processing Activities

This policy is designed to guide how we interact with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our website(s) linked to this Privacy Policy.
  • If you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of information we gather include:

  1. Account Information: Details related to your user account creation and management, including usernames, passwords, and contact preferences.
  2. Payment Information: Data necessary for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions conducted through our platform, including payment history and balance details (if applicable).
  4. Purchase Information: Details about products or services you have purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our services via a mobile application.
  6. Location Data: Information about your geographical location when you interact with our applications or website (obtained with your consent).
  7. Feedback: Reviews, comments, and responses provided by users regarding our products or services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about the products or services that interest or engage you on our platform.

We obtain this data through direct user input, interactions with our applications and websites, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Broomfield Crisis Counseling Therapy uses cookies (small text files stored on your device) for various purposes:

  • Strictly Necessary: These cookies enable core functionalities of our website and applications, such as enabling you to log in and access secure areas.
  • Preference: They remember user preferences, such as language settings or display options, to enhance your experience.
  • Analytics: Analytics cookies help us understand how users interact with our platform, allowing for performance improvements and personalization.

Users have the option to control non-essential cookies through our Cookie Manager, giving you more control over your data.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enhancing our services. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the data to ensure your privacy.

Security Measures

Broomfield Crisis Counseling Therapy implements robust security measures to safeguard your personal data:

  • We employ encryption for data in transit and at rest to protect sensitive information.
  • Our third-party service providers are required to maintain strict confidentiality and adhere to our security standards.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or intentionally target personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to access and request copies of the personal data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit or restrict our processing of your data for specific purposes.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for certain purposes (e.g., direct marketing).
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Privacy Team using the information provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

Broomfield Crisis Counseling Therapy reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please contact us:

  • Email: contact@broomfield-crisis-counseling-therapy.denvermentalhealthcare.com
  • Postal Mail: Broomfield Crisis Counseling Therapy, [Address], [City, State, ZIP Code]

We value your trust in our commitment to data privacy and security.